Sites in Help Desk
Langley Computer Services
UK based company offersHelp+ Helpdesk Software for Windows 95 and Windows NT.
Softopia
Offers iTrack, is a support tool used to track and resolve support calls, e-mails and user inquiries. Includes a Windows client and a web interface.
NetKeeper
A leading provider of help desk, CRM, call center and network management software solutions for the LAN /WAN and Internet.
LBE Help Desk Software
Help desk software features include Win32 application, browser-based interface, e-mail handler, and advanced system reporting.
Easy Access Help Desk
Offers help desk software applications for businesses, software support, and call center solutions.
PRD Software
Provides HelpMaster Pro help desk software to log, track and resolve support issues for windows 9x/NT
Wickett Software
Provides both local software and web-based helpdesk software with Microsoft Access and SQL integration.
HelpTrac
Complete help desk and customer support system that tracks problems and solutions, prioritizes tasks, and analyzes technician efficiency.
Control-F1
Provides enterprise solutions for live and automated support.
ieComputerSystems
Specialises in helpdesk software, software development and IT consultancy services.
Double IS
Software enabling facility's managers to track work orders (SLAs, KPIs), room booking (catering, AV equipment, visitors) and building maintenance (PPM).
Help Desk Software World
An introduction to help desk software and services. Also includes downloadable resources.
HelpDesk Software Center
Software information, screenshots and a downloadable trial version of a widely used solution.
Home Run Help Desk
The Microsoft Access-based call ticket application for small businesses and workgroups.
Internet Software Sciences
A turn-key, customizable help desk for both IT and customer support. A free 3 user download version is available.
The Help Desk Software Guide
Evaluation criteria, market reviews and information on choosing a help desk software solution.
World Web Dynamics
Live Demo of help desk software, including specific offerings for school districts.
Managing The Help Desk
Help desk software and supporting requirements, explained from a management perspective.
The Management and Help Desk Community
A portal of news, information and interactivity for both help desk software and management issues
Vertical Solutions Inc.
Develops and implements customer service, help desk and sales force automation software.
WinHelpDesk
Windows-based help desk software. Includes documentation management services and customer request services.
Kemma Software
The BridgeTrak Suite is versatile and scalable help desk and tracking software used to track calls, problems or software bugs/defects. Available for Windows and Web.
Insirux
Windows 2000/XP software client includes contact management, issue tracking, knowledge base, asset management, and email integration.
SDS HelpDesk Solutions
Provides incident logging and tracking, profiles, contract and warranty management, time tracking, knowledge base, search and reporting capabilities.
Coral Sea Software
Windows-based help desk featuring help desk, inventory management, trouble ticketing, browser-access module, and system reporting.
Auratech Software
Australian based company that provides the Client Integrated Support System.
Surado
Features Win32 administrator application, Web-accessible interface, client information management, and lead management.
Acacia Help Desk
Features include Win32 administrator client, knowledge management, call tracking, email functionality, and system reporting.
Help Desk Software Guide
Help desk software articles regarding types of software, implementation, best practices, buyer's guides, and 'things to avoid'.
Supportsoft
Real-time service management and support automation software. |
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